1. About this policy
Nhanda Business Administration Services("Nhanda", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, hold and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. The information we collect
We may collect personal information that is reasonably necessary to provide our services, including but not limited to:
- Identity and contact details (name, role, organisation, email address, phone number);
- Information you provide via our website forms, email or other correspondence;
- Technical information about your device and visit (IP address, browser type, pages viewed, referral source); and
- Information required to perform contracted services on behalf of our clients.
3. How we use information
We use personal information to:
- Respond to enquiries and provide information you request;
- Provide our services and manage our client relationships;
- Maintain the security and integrity of our website and systems;
- Comply with our legal, regulatory and contractual obligations.
4. Disclosure of information
We do not sell personal information. We may disclose personal information to trusted service providers, professional advisers, and government or regulatory bodies where required by law. Where information is disclosed to third parties, we take reasonable steps to ensure they handle it in line with this policy.
5. Storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information is stored on secure systems administered by us or our trusted providers, using access controls and reasonable technical safeguards.
6. Cookies and analytics
Our website may use cookies and similar technologies for essential functionality and to understand how visitors use our site. You can control cookies via your browser settings.
7. Access, correction and complaints
You have the right to request access to, and correction of, personal information we hold about you. If you believe we have breached the Australian Privacy Principles, please contact us in the first instance and we will investigate and respond within a reasonable period. If your concern is not resolved, you may refer the matter to the Office of the Australian Information Commissioner.
8. Contacting us
For privacy enquiries, please email info@nhanda.com.au or write to us at Pilbara Region, Western Australia, Australia.
We may update this Privacy Policy from time to time. The most current version is always available on this page.